Feedback
We welcome all feedback, including complaints, compliments and suggestions. We are committed to providing high standards of service and listening to those who interact with us.
Policy Statement
- Amazing Kids is committed to ensure the welfare of all our families that we support.
- If you have concerns about the quality or safety of NDIS supports and services, you can reach out to the NDIS Commission, an independent Commonwealth agency responsible for overseeing these matters.
NDIS
Phone
- General Inquiries: 1800 035 544 (Free call from landlines)
- TTY Services: 133 677 (for individuals who are deaf or have a hearing impairment)
Online
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Link to lodge a complaint: Making a complaint | NDIS Quality and Safeguards Commission (ndiscommission.gov.au)
Language Support
- Interpreters can be arranged for those who require assistance in a language other than English.
Complaints Process
- For more detailed information on the NDIS complaints process, please refer to the resources provided on the NDIS Commission’s website.